At CJ Parfum, we are committed to providing our customers with high-quality fragrance products and exceptional customer service. Our shipping policy outlines the terms and conditions of using our shipping services and the steps we take to ensure your package arrives at its destination safely and on time.

Shipping Methods and Costs

We ship all orders through Evri and DPD. We also offer free shipping for orders over £39.95.

Processing Time

We aim to process and ship all orders within 2-4 business days of receiving them. Orders placed over the weekend or on public holidays will be processed the next business day.

Delivery Time

Delivery times vary depending on the shipping method you choose. We offer two delivery options, standard and express delivery.

Tracking

You will receive your tracking number via email, make sure to check your junk/spam folder.

Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer service team. We are happy to assist you.

You can cancel an order as long as it hasn't been dispatched. Please contact us at - info.cjparfum@gmail.com during business hours (10am - 5pm). 

*Please note that in the event of Strikes/Non-working times and adverse weather conditions, we cannot guarantee delivery times. Please be assured that our delivery partners will work as hard as they can to deliver parcels as normal, and will get your parcel to you as soon as they can.